Personal Activities Assistance

Respectful support

with daily personal care

Astara Wellness provides assistance with personal activities to support participants with daily routines, personal care and everyday tasks that help them live safely and comfortably.

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Personal care delivered with dignity & respect

Personal care is one of the most intimate forms of support and getting it right matters enormously. Our Personal Activities Assistance is built around you: your schedule, your preferences and your routines. We take the time to understand how you like things done and honour that, every time.

We support participants to manage daily personal activities with as much or as little assistance as they need, always focusing on building confidence and independence where possible while providing reliable, dignified hands-on support where required.

Every team member who provides personal activities assistance is trained in respectful, person-centred care delivery. We understand that personal care is the foundation of a participant's day, their dignity and their wellbeing.

What this support can include

A healthcare worker and a visitor are attending to an elderly woman in a wheelchair in a healthcare facility. The healthcare worker, wearing a blue vest over a red shirt, is holding the woman's hand and leaning in to talk, while another woman with long blonde hair stands nearby, observing.

Depending on the participant’s needs and NDIS plan, Astara Wellness can support with:

  • Personal hygiene and grooming

  • Showering, bathing and toileting support

  • Dressing and clothing selection

  • Assistance with getting in and out of bed

  • Mobility support around the home

  • Mealtime support and daily routines

  • Medication prompts where appropriate and within scope

  • Support to attend appointments or activities

  • Building confidence with personal routines

  • Overnight or extended personal care support where agreed

How Astara Wellness Helps

We take time to understand the participant’s preferences, routines, privacy needs and support requirements. Our staff aim to provide consistent and reliable care while encouraging independence wherever possible.

Our approach includes:

  • Respecting the participant’s choices and preferences

  • Supporting routines in a safe and predictable way

  • Encouraging participants to do what they can independently

  • Providing assistance only where needed

  • Maintaining dignity, privacy and comfort

  • Communicating clearly with participants and families

Illustration of four people in a meeting room working on laptops and discussing data on screens.

Suitable for participants who need

A group of young people participating in a painting class in a bright, airy studio, painting colorful artwork with easels.

This support may suit participants who:

  • Need help with personal care routines

  • Require support with mobility or transfers

  • Need regular assistance at home

  • Are building independence in daily activities

  • Require support due to disability-related functional needs

  • Prefer consistent, respectful and reliable personal care support

WHO THIS IS FOR

Is this support right for you?

  • Anyone needing daily support

    Anyone needing daily support

    Assistance with personal care routines

  • Higher support needs

    Higher support needs

    Complex personal care and mobility assistance

  • Morning routines

    Morning routines

    Structured start-of-day support

  • Evening routines

    Evening routines

    Wind-down and end-of-day assistance

WHAT WE DELIVER

Support that covers what matters

What we provide

  • Bathing & showering - safe, respectful assistance with daily hygiene routines.

  • Dressing & grooming - support with clothing, hair, personal presentation and self-care.

  • Eating & drinking - meal assistance including preparation and support with eating where required.

  • Toileting & continence - sensitive, dignified support with continence management.

  • Mobility & transfers - safe assistance with movement, positioning and transfers.

  • Morning & evening routines - support getting up, winding down and everything in between.

Our commitment to you

  • A consistent support worker who knows your preferences and routines.

  • Full respect for your privacy, dignity and personal space at all times.

  • Support delivered at times that suit you - not a rigid timetable.

  • Staff trained in manual handling, safe hygiene and person-centred care.

  • Weekend and evening support available as needed.

  • Regular check-ins to ensure support is working as it should.

Our outcome focus

Astara Wellness aims to help participants maintain wellbeing, dignity and independence in their daily lives. We support participants to complete personal activities safely while remaining as involved and independent as possible.

Frequently asked questions

  • Yes. We work hard to match participants with a support worker who suits their needs, personality and preferences. If the match isn't right, we will work with you to find someone who is.

  • Yes. We provide support seven days a week including public holidays, in accordance with the schedule agreed in your service agreement. NDIS pricing applies for weekend and public holiday rates.

  • We review your support arrangements regularly and can adjust the level and type of assistance as your needs evolve. You don't need to wait for a plan review - speak with your Astara Wellness contact and we will adapt your support promptly.

  • Yes. All staff providing personal activities assistance are trained in safe manual handling techniques appropriate to the participant's needs. Where specialist equipment is involved, additional training is completed.

Want to discuss personal care support?

Contact our team for a no-obligation conversation. We respond within 24 hours.

Get in touch
02 6116 7000