Services

NDIS supports designed around daily life, independence & community connection

Astara Wellness provides practical, person-centred NDIS supports that help participants build confidence, maintain wellbeing and participate more fully in everyday life.

Our services are designed for people who want support that is respectful, reliable and tailored to their personal goals. Whether a participant needs assistance at home, help with personal activities, support to access the community, nursing care, transport, life skills development, or structured group activities, Astara Wellness works alongside each person to deliver supports that are safe, flexible and outcome-focused.

We understand that every participant’s needs, routines and aspirations are different. That is why we take the time to understand the individual, their family, support network, NDIS goals and preferred way of receiving support.

Our NDIS service categories

WHAT WE OFFER

Astara Wellness is qualified to provide support across the following NDIS registration categories:

  • Life Stage & Transition Assistance

    Life Stage & Transition Assistance

    Guided support through life's key transitions, from school to adulthood, employment, and new living arrangements.

  • Personal Activities Assistance

    Personal Activities Assistance

    Hands-on support with daily personal activities, delivered with respect for your privacy, routines and preferences.

  • Travel & Transport Assistance

    Travel & Transport Assistance

    Helping participants get to appointments, activities and community events safely and comfortably.

  • Community Nursing Care

    Community Nursing Care

    Professional nursing support in the community, including medication management and wound care delivered by qualified staff.

  • Daily Tasks & Shared Living

    Daily Tasks & Shared Living

    Support with day-to-day household activities and shared living environments, fostering independence and wellbeing.

  • Innovative Community Participation

    Innovative Community Participation

    Creative and flexible supports that help participants engage meaningfully with their communities in new ways.

  • Life Skills Development

    Life Skills Development

    Building practical skills for everyday living - communication, cooking, budgeting, and more - at your own pace.

  • Household Tasks

    Household Tasks

    Assistance with cleaning, laundry, gardening and home maintenance so your living environment remains safe and comfortable.

  • Community Participation

    Community Participation

    Supporting participants to join social, recreational and civic activities that matter to them, on their own terms.

  • Group & Centre Activities

    Group & Centre Activities

    Structured group programs and centre-based activities that promote social connection, skill-building and fun.

Astara Wellness Services

How we work

Astara Wellness takes a participant-first approach to support delivery. We focus on dignity, choice, safety and practical outcomes. Our team works with participants, families, nominees, support coordinators and other health professionals where appropriate to ensure supports are aligned with the participant’s plan and goals.

Our approach includes:

  • Understanding each participant’s needs, goals and preferences

  • Developing clear support arrangements and routines

  • Promoting independence wherever possible

  • Supporting safe participation at home and in the community

  • Communicating respectfully with participants and their support network

  • Reviewing supports as needs change

Three people in a meeting or discussion, two men and one woman, seated at a conference table with laptops and monitors displaying charts and graphs, engaged in conversation.

Who we support

A woman with glasses and dark hair, wearing a pink shirt and blue jeans, is making a bed with a striped pillow in a room filled with bookshelves and framed pictures. She is adjusting the bedding on a bed with a wooden frame.

Astara Wellness supports NDIS participants who may require assistance with daily living, personal care, social participation, life transitions, household routines, community access, transport or nursing-related care.

Our services may suit participants who are looking for:

  • Regular support with daily routines

  • Assistance to live more independently

  • Help to develop life skills and confidence

  • Support to participate in social and community activities

  • Nursing care in the home or community

  • Transport support to attend appointments or activities

  • Help managing transitions, changes in living arrangements or new support needs

Accessing Our Services:

You have the right to access services that support your goals. To start receiving services from Astara Wellness, please contact us so we can discuss your individual needs, lifestyle, and aspirations. During this initial discussion, we will provide information about our services, including any associated fees.

Access to our services requires an NDIS plan that includes the type of supports we offer. We ensure you have control and choice over the services you receive and are committed to accommodating your preferences wherever possible. If there are any services we cannot provide, we will explain why and assist you in finding alternative options to ensure your needs are met.

Service Agreement:

Upon deciding to receive services from Astara Wellness, you will enter into a Service Agreement with us. This agreement details the services you will receive, the duration, costs involved, and outlines your rights and responsibilities as well as ours. It also includes our commitment to your privacy and how we handle your personal information.

Ending Services:

You may choose to end your services with us at any time; however, we require two business days' notice to ensure a smooth transition. Ending services does not affect your rights to receive services in the future. We will assist you in planning other services to meet your needs or provide information about other providers if you choose to end services with us. If you consent, we can share your information with other providers to facilitate a safe and effective transition. If we need to discontinue our services to you, we will provide at least seven days' notice and explain the reasons. Our goal in these situations is to ensure your safety and that your needs continue to be met during any service change.

Start with Astara Wellness

If you are a participant, family member, nominee or support coordinator, Astara Wellness can help you explore the right supports based on the participant’s NDIS plan, goals and day-to-day needs.

Contact Astara Wellness to discuss how we can support you.